Indiana credit union sees success with FedNow

In a recent “Pioneers of Now” profile on the Federal Reserve’s website, GESB Sheet Metal Workers Federal Credit Union Manager Michele Mihal shares her experience offering instant payment services to their members.

Mihal details how they leverage the FedNow Service to find efficiencies for their small team in Portage, Ind., and answers questions about how they came to the decision to utilize the FedNow Service.

“So far, our feedback has been overwhelmingly positive,” says Mihal. “Our members are really pleased that we’re offering this capability and many of them are ramping up to use instant payments regularly.”  

Read the full Q&A.

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