Conference

Collections & Bankruptcy Conference 2025

Conference

Collections & Bankruptcy Conference 2025

-
Louisville, KY
Hyatt Regency Louisville
320 West Jefferson Street
In Person

Overview

Mitigate risk, maximize recovery for members

Collections & Bankruptcy Conference equips credit union collections professionals with essential skills and knowledge to effectively manage a collections department, addressing challenges from delinquencies to bankruptcy. Beginning with foundational principles, the curriculum advances through best practices, legal considerations, and the finer points of department management.  

Discover the learning track designed for you

Choose from two learning tracks to advance your skills, whatever your experience level. New to collections? Start with the Introduction track. More experienced? The Advanced track is for you.

Who should attend?

The Introduction track is best for collections staff with less than five years of experience. Compliance staff, internal auditors, and management needing to understand the big picture may also find this introductory course beneficial. The Advanced track is for collections managers and those who have completed the intro course, or those collectors with more than five years' working experience. 

Schedule

Stay tuned! The final agenda will be shared closer to the event.

Share your thoughts

By completing this short survey, please tell us what topics matter most to you and what you hope to find on this year’s agenda.

Pricing & Registration

Member

Prices shown here are reserved for America's Credit Unions members

Non-Member

Learn how to become a member here: https://americascreditunions.org/join
In Person
Collections & Bankruptcy Conference 2025: Introduction
$2,295.00 $2,095.00
*Early bird pricing valid until July 16, 2025
Product Code: CBIKY25
In Person
Collections & Bankruptcy Conference 2025: Introduction
$4,590.00
Product Code: CBIKY25
In Person
Collections & Bankruptcy Conference 2025: Advanced
$2,295.00 $2,095.00
*Early bird pricing valid until July 16, 2025
Product Code: CBAKY25
In Person
Collections & Bankruptcy Conference 2025: Advanced
$4,590.00
Product Code: CBAKY25
**For additional pricing based on your membership, click the 'Register' button.**

Member Discounts

All credit unions are invited to register for this event. Members receive a significant discount.

Additional discounts available to member credit unions:

  • Less than $50 million in assets save 20%
  • Council members save 10%
  • League staff save 20%
  • Multi-Attendee discount - Register four attendees and get the 5th free

Please include all registrations in the same order for the discount to apply

Only one discount can be applied per registration. If a registration qualifies for more than one discount, the highest-value discount will be applied.

Other non-credit union attendees should contact us to confirm eligibility.

Need help accessing member pricing? Contact 800-356-9655 or hello@americascreditunions.org.

Hotel & Travel

Recommended travel dates:

Arrive: Plan to arrive on Sunday, September 14. Classes start Monday at 8:30 a.m. ET

Depart: Plan to depart on Thursday, September 18. The program will conclude by 11:30 a.m. ET 

Nearest airport: Louisville Muhammad Ali International Airport (SDF)

Stay in the heart of downtown Louisville at our hotel next to Fourth Street Live!, and within walking distance to all the top area attractions. Our hotel is conveniently located next to the Kentucky International Convention Center and close to the Louisville Slugger Museum.

ACCOMMODATIONS

Hyatt Regency Louisville
320 W Jefferson Street
Louisville, KY 40202
502-581-1234

Hotel Reservation: 877-803-7534 
Room Rate: $269

Hotel Reservation Deadline: August 22, 2025
(Rooms may sell out before this deadline.)

*Room rates and availability cannot be guaranteed. Rooms may be sold out prior to the reservation deadline, so make your reservations early! Room reservations and fees are the responsibility of the registrant. To claim this room rate, call for reservations and reference America's Credit Unions.

BOOK YOUR FLIGHT

Discounted airfare through our airline partners:

Delta Airlines

  • Book online here
  • Call to book: (800) 328-1111 (Mon. through Fri. from 8:00 a.m. – 6:30 p.m. ET) and use code NY3GR

United Airlines

  • Book online here
  • Call to book: (800) 426-1122 (Mon. through Fri. from 8:00 a.m. – 6:30 p.m. ET) and use code ZQ8T759178

Attendee Info

Code of Conduct

We want everyone's event experience to be welcoming, respectful, and safe. For more information, see our Code of Conduct.

Cancellations

All cancellations must be received in writing. Please explain the cancellation briefly and submit it via email to hello@americascreditunions.org. Cancellations received more than 30 days before the event are subject to a 25% administrative fee on the order total. No refunds will be granted for cancellations received on or after 30 days before the event. Substitutions are accepted before the start of the program. Additional costs may apply. Please provide the event name, current participant name, and new participant name to hello@americascreditunions.org.

Sponsors

Sponsor this event

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Lending & Collections
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