Council Event

Lending Council & OME/Tech Council CLO-COO-CIO Forum 2025

Council Event

Lending Council & OME/Tech Council CLO-COO-CIO Forum 2025

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New Orleans, LA
Sheraton New Orleans
500 Canal St.

Overview

Our combined Forum offers senior leaders in Lending, Operations, Member Experience, and Technology an exclusive opportunity to engage in meaningful discussions on the most pressing issues, threats, and opportunities in the credit union industry. By bringing together leaders from these critical fields, the Forum fosters cross-functional collaboration, strategic problem-solving, and the exchange of actionable insights. This trusted space empowers participants to drive innovation, address shared challenges, and position their credit unions for long-term success.

Who Should Attend

This strategic forum is beneficial for credit union executives in lending, technology, operations, or member experience with the title of Director and above.

Schedule

Registration will begin at 2:00 p.m. CT.

Day 1 sessions will begin at 2:30 p.m. CT and conclude at 7:00 p.m.

Welcome Session, Introductions, Joint General Session, and Cross-Functional Interactive Discussion

Welcome Reception

Registration will begin at 7:00 a.m. CT.

Day 2  will begin at 8:00 a.m. CT and conclude at 2:30 p.m.

Registration open

Breakfast with peers

COO-CIO Forum:

  • CIO Roundtable Chats: A dive deeper into topics such as what keeps you up at night and what is the most exciting thing your credit union is doing or planning to do, short debrief.
  • COO Roundtable Chats: A dive deeper into topics such as what keeps you up at night and what is the most exciting thing your credit union is doing or planning to do, short debrief.

CLO Forum: 

  • Finance and Lending Relationship, includes table time chat
    • CECL
    • Asset Liability Management
  • Compliance and Lending Relationship, includes table time chat
    • Fair Lending
  • Mortgage Lending, includes table time chat
  • Collaboration Session, including topics to review or not yet addressed

Lunch

Crossover Session all groups: What did we learn and what do we plan to take back to our own shops?

Closing Remarks

Agenda and times subject to change. 

Pricing & Registration

Lending Council & OME/Tech Council 
CLO-COO-CIO Forum 2025

CLOOCIOFLA25

Council Member
America's Credit Unions Member
League Member
Small Credit Union (<$50M)
Non-Member
$239
$295
$295
$295
$590

Member Discounts

All credit unions are invited to register for this event. Members receive a significant discount.

Additional discounts available to member credit unions:

  • Less than $50 million in assets save 20%
  • Council members save 10%
  • League staff save 20%
  • Multi-Attendee discount - Register four attendees and get the 5th free

Please include all registrations in the same order for the discount to apply

Only one discount can be applied per registration. If a registration qualifies for more than one discount, the highest-value discount will be applied.

Other non-credit union attendees should contact us to confirm eligibility.

Need help accessing member pricing? Contact 800-356-9655 or hello@americascreditunions.org.

Hotel & Travel

Recommended travel dates:

Arrive: Tuesday, April 29, 2025 for registration at 2:30 PM CT; Welcome reception at 5:30 – 7:30 PM CT

Depart: Thursday, May, 1, 2025 – Sessions will begin at 8 AM and will conclude at 3 PM 

ACCOMMODATIONS

Sheraton New Orleans
500 Canal St
New Orleans, LA 70130
504-525-2500 

More information about room rates and discounts will be posted here when it becomes available.

*Room rates and availability cannot be guaranteed. Rooms may be sold out prior to the reservation deadline, so make your reservations early! Room reservations and fees are the responsibility of the registrant. To claim this room rate, call for reservations and reference America's Credit Unions.

BOOK YOUR FLIGHT

Discounted airfare through our airline partners:

Delta Airlines

  • Book online here
  • Call to book: (800) 328-1111 (Mon. through Fri. from 8:00 a.m. – 6:30 p.m. ET) and use code NY3GR

United Airlines

  • Book online here
  • Call to book: (800) 426-1122 (Mon. through Fri. from 8:00 a.m. – 6:30 p.m. ET) and use code ZQ8T759178

Attendee Info

Code of Conduct

We want everyone's event experience to be welcoming, respectful, and safe. For more information, see our Code of Conduct.

Cancellations

All cancellations must be received in writing. Please explain the cancellation briefly and submit it via email to hello@americascreditunions.org. Cancellations received more than 30 days before the event are subject to a 25% administrative fee on the order total. No refunds will be granted for cancellations received on or after 30 days before the event. Substitutions are accepted before the start of the program. Additional costs may apply. Please provide the event name, current participant name, and new participant name to hello@americascreditunions.org.

Tags
Lending & Collections Operations & Member Experience Technology & Security
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